Help centre
Frequently asked questions
Everything you need to know about our outdoor textiles, orders and wholesale. Can't find an answer? We are always happy to help.
Help centre
Everything you need to know about our outdoor textiles, orders and wholesale. Can't find an answer? We are always happy to help.
Yes. Every House of Casa piece is made from water-resistant, sun-resistant outdoor fabric, designed for terraces, decks, daybeds, poolsides and alfresco dining.
Yes. Our Casa Cabana cushions are reversible, so you get two looks in every cushion: one side in a bold stripe and the other in a complementary design.
Our cushions are available two ways: as a cover only, or complete with an insert. Simply choose your option on the product page.
Isla and Lido are 50 x 50 cm, Sol is 60 x 60 cm, and our Zebra Collection is available in 50 x 50, 60 x 60 and 60 x 40 cm. Seat pads and tablecloth sizes are listed on each product page.
Our colour stories (Paprika Rosa, Sea Mist, Casa Noir, Golden Zebra and Chocolate Zebra) are designed to layer. Mix two or three designs from the same story, or pair a zebra with a coastal stripe for an editorial look.
Brush off loose dirt and spot clean with mild soap and cold water. Air dry in the shade, and avoid tumble drying, bleach or harsh chemicals. Store undercover when not in use to maximise longevity. See our fabric & care guide for full instructions.
Our fabrics are made for the elements, but to keep colours bright for longer we recommend storing cushions indoors or in a covered area during heavy rain and when not in use for long periods.
We currently ship Australia-wide through our online store. For international orders, please contact us at info@houseofcasa.com and we will quote shipping individually.
Standard shipping within Australia is a $12.50 flat rate, and free on orders over $300. Orders with more than 3 cushions with inners and/or seat cushions are classed as bulky, as they ship at full volume, and shipping charges apply from $30 regardless of order value. Orders are packed within 1–3 business days, then usually arrive in 2–6 business days in metro areas and 4–10 business days in regional areas. See Shipping & Returns for full details.
We do not accept change-of-mind returns, and sale items are final sale. If your item arrives faulty or damaged, email us at info@houseofcasa.com within 3 days of receiving your order with your order number and photos, and we will arrange a replacement or refund. See Shipping & Returns.
Yes. We partner with boutique homewares stores, coastal lifestyle retailers, interior designers, property stylists and hospitality spaces. Learn about wholesale or apply to become a stockist.
Yes. All cushions supplied to our wholesale partners come complete with inserts, ready to merchandise.
Our team is here to help with orders, styling advice and product questions.